At Vekta nothing takes a higher priority than a customer with a technical problem- NOTHING! When you buy a Vekta product, you can relax because your technical support is covered!
An automated machine is worthless without robust, flexible and easy-to-use software. Our Simple Software is all of those things, and is being continuously improved with regular updates. Simple produces detailed reports, and optimises jobs direct from your Razer.
"The Razer offered all the cutting fundamentals we were looking for, using proven optimisation software, on a manageable footprint – and all at an affordable price point. We reasoned that there was no need to pay for features or capacity that we didn’t need. Most importantly, we knew there was an essential advantage in having an Australian manufactured and engineered product should issues occur. We have experienced poor support from imported plant in the past and saw this as a risk. The saw was delivered ahead of time, and installed within two days. Training, support and communication with Vekta has exceeded all our expectations, with both management and operators very impressed."
Vekta can help any time – 24 hours a day, seven days a week. Support is offered by the engineers and developers that design and build the machines and the software.